Service hotline
Enjoy quality service of a reliable partner
THERMARIUM means service par excellence. We guarantee strict quality assurance from production to installation. We can do so because we use only the highest quality materials which guarantee a long-lasting spa with minimal maintenance. Reliability is guaranteed through our cleansing systems and regular maintenance. Profitable job training for your staff from our service technicians allows quick and reliable customer support. This in conjunction with our trained local service partners gives outstanding service. Our customer hotline is available for you at al times.
Customer hotline
We solve a high percentage of technical and service questions by telephone. Our service technicians are always available for you.
Outside of our normal operating hours you may contact the customer hotline by calling the mobile number 0043-664-8168402 (mobile phone hours are Fridays from 13:00 to 18:00 o'clock and daily on Saturdays, Sundays, and public holidays).
General Maintenance and Care Instructions:
The facilities at the wellness and spa area do not only need a creative design in the planning phase, a perfect execution of the realization, but first of all a continuous and thorough cleaning of the materials and components, following every use of the facility.
Our customer service department has put together some of the most important points based on our long-standing experience. The consideration of the information will guarantee the guests even more pleasure with your wellness and spa equipment in the future. The stated advices and care instructions refer solely to materials and components delivered by Thermarium Baeder-Bau GmbH.
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General cleaning of the cabins
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Marble cast surfaces made by "Thermarium" Bäder-Bau GmbH
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Artificial rock surfaces made by "Thermarium" Bäder-Bau GmbH
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Warm water whirlpools
